No one is paid to work at Heaven's Place, but they are more than volunteers, considering themselves members of a family, says the pastor.They worry together and live together, as they go about the village gathering goods that can be reclaimed to make money to continue their work for the poor. Goods that can't be returned to good use are often given to those who can use them as they are. Many different attitudes are seen by those who give their reusable items, which often leaves the pastor feeling perplexed and despondent. Though some are sorry to give items that are of so little use, wishing they had something better to give, some have so many goods they can't wait to get rid of them. All goods, nonetheless, are welcomed; they accept everything. What is bothersome to him, as he goes out to collect these items is the misplaced concern of many people. For instance, he says that when they see him making his rounds, carrying something heavy, he is often greeted with "That must be heavy, Father," as they offer to help. But when he tells them to help a fellow worker who is struggling with an item, they often refuse. Older women in their 60s who might be having more difficulty are also shown no concern; they prefer to help him, though he is a man who needs no help. Why do they want to help him? he asks. He knows the answer and in one way he is thankful, but at the same time there is a bitter feeling. He would prefer to have persons helped because of need rather than because of position.
When he finds people who are helping one another and showing concern for others, he is happy. But when the concern is for him only because he is a priest, he becomes despondent, bringing to mind the words of Jesus that those who help the least fortunate members of society are also helping him. It's a reminder, he says, we all should keep in mind but this,he confesses,he says with much uneasiness.